Platform Terms and Conditions

Account means a registered user account.

Company means Zero Carbon Australia Pty Ltd.

Customer means the business or individual that registers to use the Platform.

Data means all information uploaded into the Platform by the Customer.

Services means all software, dashboards, calculators, reporting tools, APIs, AI functionality, websites and associated services provided by Zero Carbon Australia.

You must:

• be at least 18 years of age;
• have authority to bind your organisation;
• provide accurate registration information;
• maintain current contact information.

Customers are responsible for:

• maintaining password confidentiality;
• all activities under their account;
• notifying us immediately of unauthorised access;
• ensuring authorised users comply with these Terms.

We may suspend accounts suspected of fraudulent or unauthorised activity.

The Platform is provided through subscription plans.

Subscription inclusions depend upon the selected plan.

Subscription fees are payable in advance.

Unless otherwise stated:

• subscriptions automatically renew;
• invoices are payable within the specified payment period;
• unpaid accounts may be suspended.

Prices may change upon renewal with reasonable notice.

Where offered:

• free trials are provided without warranty;
• trial access may be limited;
• we may end a trial at any time.

Subject to payment of applicable fees, Zero Carbon Australia grants you a limited, non-exclusive, non-transferable licence to use the Platform solely for your internal business purposes.

You may not:

• copy the software;
• modify the software;
• reverse engineer;
• sublicense;
• sell access;
• scrape data;
• build competing software using the Platform.

You retain ownership of all data uploaded to the Platform.

By uploading data you grant Zero Carbon Australia a licence to:

• host;
• process;
• analyse;
• store;
• backup;
• display;

that data solely for providing the Services.

You warrant that you have all necessary rights to upload the data.

The Platform provides automated sustainability calculations using recognised methodologies where applicable.

While reasonable care is taken:

• calculations may rely upon information supplied by customers;
• results are estimates;
• customers remain responsible for verifying all information before relying upon reports for regulatory, financial or legal purposes.

Where AI-powered features are available:

• responses are generated automatically;
• outputs should be reviewed before use;
• AI outputs do not constitute legal, accounting, engineering, sustainability or financial advice.

Customers remain responsible for all decisions based upon AI-generated content.

Reports generated through the Platform are intended to assist organisations in sustainability reporting.

Customers are responsible for ensuring compliance with:

• applicable legislation;
• reporting standards;
• regulatory obligations;
• investor disclosure requirements.

You agree not to:

• upload malicious software;
• interfere with Platform security;
• attempt unauthorised access;
• upload unlawful material;
• infringe intellectual property rights;
• transmit spam;
• disrupt other users.

We reserve the right to suspend accounts engaging in prohibited conduct.

While we aim to provide continuous availability, we do not guarantee uninterrupted access.

Scheduled maintenance, upgrades and unforeseen outages may temporarily affect availability.

The Platform may integrate with third-party services including accounting software, utility providers, cloud storage, payment gateways and other external systems.

We are not responsible for:

• third-party services;
• data accuracy supplied by third parties;
• outages outside our control.

All intellectual property relating to the Platform remains the exclusive property of Zero Carbon Australia.

Nothing in these Terms transfers ownership of:

• software;
• branding;
• algorithms;
• dashboards;
• reports;
• templates;
• documentation.

Personal information is collected and handled in accordance with our Privacy Policy.

By using the Platform you consent to such collection and processing.

Both parties agree to keep confidential information confidential except where disclosure is required by law.

We implement commercially reasonable technical and organisational safeguards designed to protect customer information.

No internet-based system is completely secure and we cannot guarantee absolute security.

Although regular backups may be performed, customers remain responsible for maintaining independent copies of important information.

We may suspend access immediately where:

• payments are overdue;
• unlawful conduct occurs;
• security risks arise;
• these Terms are breached.

Either party may terminate the subscription in accordance with the applicable subscription terms.

Upon termination:

• access will cease;
• customer licences end;
• data may be deleted following any applicable retention period.

Nothing in these Terms excludes rights that cannot legally be excluded under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law.

Where permitted by law, our liability is limited to:

• resupplying the Services; or
• the cost of resupplying the Services.

To the maximum extent permitted by law, Zero Carbon Australia shall not be liable for:

• indirect loss;
• consequential loss;
• loss of profits;
• loss of business opportunity;
• business interruption;
• reputational damage;
• data loss.

Our aggregate liability shall not exceed the subscription fees paid by the Customer during the twelve months immediately preceding the claim.

Customers agree to indemnify Zero Carbon Australia against claims arising from:

• misuse of the Platform;
• unlawful content;
• breach of these Terms;
• infringement of third-party rights.

We may:

• add features;
• remove features;
• modify functionality;
• improve the Services.

Material changes will be communicated where reasonably practicable.

We may update these Terms from time to time.

Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.

These Terms are governed by the laws of Western Australia.

The parties submit to the exclusive jurisdiction of the courts of Western Australia.

Zero Carbon Australia

Email: support@zerocarbonaustralia.org

Website: https://zerocarbonaustralia.org

For questions regarding these Terms, please contact us using the details above.